Ladbrokes Security Leak

February 5, 2010

ladbrokesLadbrokes players, beware that a “limited amount” of customer data of players has been stolen from the British bookmaker. A UK newspaper reported last weekend that the paper had been approached to purchase the contact details of 10,000 Ladbrokes members, as well as access to their database that encompasses the private information of 4.5 million worldwide.

The paper, the Daily Mail, also reported that the info consisted of the home addresses, gambling history details, account numbers, telephone numbers, and email addresses of Ladbrokes customers.

Ladbrokes retaliated with a service message that followed the report: “This message is to inform our customers that Ladbrokes has been victim to the theft of a limited amount of customer data. We would like to make it clear that no customer banking details or Ladbrokes account log-in details have been compromised in any way.

“We are aware that an individual has offered certain details from a customer database to a national newspaper. This is a criminal act and we are working with the police, the Information Commissioner’s Office, and the newspaper to identify and apprehend the culprit.”

Ladbrokes was notified by the Daily Mail to the solicitation that was reportedly made by a “mysterious Australian.” This phony salesman went by the name of Daniel and claimed to be rep from a Melbourne-based company, DSS Enterprises, provider of IT services to Ladbrokes from 2007 through 2008.

Ladbrokes is now in full damage control mode trying to get the word out that no credit card data was included in the stolen data.

Whether or not this guy has made a legitimate sale of the info to some other business who wasn’t so honest as the Daily Mail or if he has been scared off now by all the buzz is unknown. Ladbrokes is working to retrieve the security of the data and apprehend the perpetrator. They have not announced any ideas as to who may be behind the scam.


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